http://videomaker.com/community/forums/ Videomaker Forums » Forum: JVC - Recent Posts en Mon, 23 Nov 2009 19:23:34 +0000 http://videomaker.com/community/forums/topic/thank-you-for-your-support-jvc#post-52247 Sat, 14 Nov 2009 23:31:40 +0000 composite1 52247@http://videomaker.com/community/forums/ <p>More like <em>"George knows now...."</em></p> <p>George,</p> <p>Technically, this is the same post you made your complaint on but because you learned so valuable a lesson, you get a pass.</p> <p>Anytime you're dealing with equipment (particularly computers) 8 times out of ten a 'problem' that occurs is due to 'operator error'. The 9th time it's actually the gear malfunctioning and the oh so rare 10th time it's both. Having been a party to the '10th' time on several occasions I feel your pain.</p> <p>It's not difficult to become frustrated with this stuff especially when a fully-grown adult sees 'wet behind the ears' kids doing phenomenal things and you're having problems just getting it to work!</p> <p>The good things are a) you asked for assistance and b) became reasonable and apologized when you found out what the problem was. Now, some of these companies do have a few 'flaming satanic vocabulary filled e-mails for some of the stuff they pull. And unfortunately, sometimes that's the only way to get their attention. </p> <p>So whenever you're troubleshooting a problem, try your 'malfunctioning gear' on a different system to confirm the malfunction. Once you've done that, then go through the 'tech support song and dance' until you get the means to resolve the issue. Make sure you give them enough info to help them cover the bases on known issues and help speed up finding an answer. If tech support draws a blank, then definitely do as you did and reach out to the numerous people in this and other technical forums for possible solutions.</p> http://videomaker.com/community/forums/topic/thank-you-for-your-support-jvc#post-52241 Sat, 14 Nov 2009 17:14:31 +0000 georgeknows 52241@http://videomaker.com/community/forums/ <p>It's not easy eating crow considering the feathers get stuck in my throat, and not engaging my brain before sending a flaming email to JVC, and posting on Videomaker. To begin with not being able to transfer video via a fire wire cable and capturing the file in Movie Maker, or Adobe Premier Pro CS4 just didn't make any sense since kids on Youtube were offering instructions on how easy it was. The first time I called JVC the rep was clueless as to how to help me, or offer any suggestions as to how to narrow down the problem. It wasn't until I went postal, and created a new vocabulary compliments of Satan, that I flamed an email to JVC, and got a response from Mary with a phone number of 1(800) 252-5722 that gave me hope. Through her suggestions I was able to narrow down the problem to a faulty PCI card with 2-USB ports, and 2-Firewire ports Manufactured by Mi-Products that failed to work properly. This was an after market card I had added to my old computer, and transferred over to my new computer.I also took the same card, and plugged into my wife's computer which is the same as mine, and it caused the mouse pointer to stop working properly. Needless to say that card is going into the recycle bin. Now I am able to down load the video files to both Movie Maker, and Adobe Premier Pro without any glitch's, or problems. My apologies to JVC, and thank you for your support, and follow up. Despite my moniker "Georgeknows" unfortunately George doesn't know, and I have a lot to learn engaging my brain and trying to think through the problem exhausting all possibilities before sending unwarranted flaming emails to a manufacturer who goes go the extra step to support their products.</p> http://videomaker.com/community/forums/topic/jvc-customer-support-is-joke#post-52163 Thu, 12 Nov 2009 19:12:58 +0000 composite1 52163@http://videomaker.com/community/forums/ <p>George,</p> <p>Have you tried to capture footage through Movie Maker on another computer? At minimum you should be able to capture DV footage through firewire without all of those 3rd party solutions. Try it on another computer to confirm whether there's something going on with the camera or your current system. For some reason your camera seems to be communicating with your system but there is some interference either with the camera's hardware or the computer's software that's keeping you from capturing. I really don't think buying more software is the problem.</p> <p>Once you've plugged in the camera via firewire into the alternate computer, power up the camera and see if it is recognized by windows in the 'My Computer' window that shows all active drives and devices. If the camera is recognized, then go to movie maker and do a direct capture of a few seconds of video. If the capture is successful, play it back to check for anomalies. If all of that works, there's something incompatible with your system and you may need to reinstall the drivers that came with the camera.</p> <p>If any portion of the above procedure fails, it's the camera so send it back under warranty for repair or replacement. Hope this gets you where you need to be.</p> http://videomaker.com/community/forums/topic/jvc-customer-support-is-joke#post-52160 Thu, 12 Nov 2009 18:37:17 +0000 georgeknows 52160@http://videomaker.com/community/forums/ <p>The manual is clear about transferring stills via USB, and video via Firewire, however despite my efforts, and research on the internet no one has offered any advice that makes sense. The camera is working fine, and it's not a firmware issue. The only other option that I can think of, is purchasing a Pinnacle, or Diamond brand video capture hardware with RCA plugins to the computer. After capturing the DV, sending the DV to a CD/DVD writer, and then looking to see if the software recognizes the DVD as a drive with a filename and then saving the DVD information to he hard drive for editing with Adobe Premier Pro CS4. It's a bit of a work around, and I dont know if it's going to work, but I'm willing to take a $70 gamble with additional hardware. I was looking for a definitive answer from some video entrepreneurs to help me with a solution, but so far as a subscriber to Videomaker magazine, no one seems to know, or offered advice as to how to solve this problem. one more try, and then you can look for the camera on Craigslist, Ebay, and Amazon.com.</p> http://videomaker.com/community/forums/topic/playback-hd-films-on-hd-tv-gz-hd5#post-52076 Tue, 10 Nov 2009 22:27:18 +0000 Gerardjs 52076@http://videomaker.com/community/forums/ <p>Hi XTR-91 &amp; BruceMol,</p> <p>Yes, I was looking for a easy way to see my films once stored in pc on my TV (without the use of the camera because those films are not anymore on it's HDD). I tryed already the AVS Converter but for some reason my mediabox still doesn´t accept the to MPEG converterd file (idea was external HDD via usb to mediabox and this to HDTV via HDMI).</p> <p>Thanks for your answers!!</p> http://videomaker.com/community/forums/topic/gz-hd5-audio-missing#post-52075 Tue, 10 Nov 2009 22:17:43 +0000 Gerardjs 52075@http://videomaker.com/community/forums/ <p>Thanks XTR-91! The AC3 filter worked.</p> http://videomaker.com/community/forums/topic/playback-hd-films-on-hd-tv-gz-hd5#post-52072 Tue, 10 Nov 2009 17:55:54 +0000 BruceMol 52072@http://videomaker.com/community/forums/ <p>I'm having a little trouble with whatever the question is too BUT if you want to watch HD on TV you have to supply your HDTV with an HD signal. So, after you put it on your computer you can hook your computer up to the TV (with the right video card &amp; connectors/cables) or you can transfer your edit back to your camera to watch on your TV, or you can make a Blu-ray disc for a blu-ray player connected to your TV. I believe some disc players can play mp4 files (I don't know for sure) so if the file is small enough for a regular DVD you can burn it to that. Hmm, did I miss any?</p> http://videomaker.com/community/forums/topic/gz-hd5-audio-missing#post-52070 Tue, 10 Nov 2009 17:17:19 +0000 XTR-91 52070@http://videomaker.com/community/forums/ <p>Have you checked the sound controls on your computer? Also, the MPEG-2 and AVCHD formats tend to lag on slower systems. More clearly stated, the audio might take a while to "catch up" once the playback is started. If it's a playback problem on your system's default media player, it's probably a codec problem. The included Cyberlink software does not give you the codec free-handedly. Instead, it uses its self-contained miniature "decoder" in order to play video files. Getting interlaced footage to play with Windows Media Player really isn't worth it. Colored lines seem to distort picture with the lack of full quality during playback. Microsoft claims to have a de-interlacing technique in order to handle interlaced video, but seems to not be working or simply having too many side affects. You'll have much better luck if the footage is progressive. The appropriate audio codec for audio playback is the AC3 sound filter - <a href="http://www.free-codecs.com/download/ac3_filter.htm">http://www.free-codecs.com/download/ac3_filter.htm</a>.</p> http://videomaker.com/community/forums/topic/playback-hd-films-on-hd-tv-gz-hd5#post-52068 Tue, 10 Nov 2009 17:02:40 +0000 XTR-91 52068@http://videomaker.com/community/forums/ <p>What exactly is your question? If you're looking for a handy way to view on a flat panel display via HDMI, the camcorder should display fine in Record and Playback modes with the TOD files just fine. If you're looking for a handy way to get your .TOD (MPEG-2 or AVCHD)  video converted, there's' a number of free software packages around. Have you checked out <a href="http://www.avsmedia.com/AVS-Video-Converter.aspx">AVS Video Converter</a>?</p> http://videomaker.com/community/forums/topic/playback-hd-films-on-hd-tv-gz-hd5#post-52063 Tue, 10 Nov 2009 15:49:43 +0000 Gerardjs 52063@http://videomaker.com/community/forums/ <p>Hi guys,</p> <p>Seeing back your films directly from camera on your HD-TV is easy with the HDMI but.. after moving the films to pc with deliverd sw it seems we can only see these films on pc.. How to see them on HD-TV?? I want HD quality that's why I have HD-camera and TV so I don't want to see on a pc. I tryed to convert the ".TOD" files to MPEG but still my MediaBox doesn't accept it.</p> <p>Best Regards, Gerard</p> http://videomaker.com/community/forums/topic/gz-hd5-audio-missing#post-52062 Tue, 10 Nov 2009 15:42:05 +0000 Gerardjs 52062@http://videomaker.com/community/forums/ <p>Hi guys,</p> <p>I use with camera supplied software (PowerCinema). Copied HD films to pc and playback.. <strong>no audio</strong>! How come?? Playback same films from camera directly to HD-TV via HDMI does not give this problem. Pc is ok (new), 6G RAM.</p> <p>Someone here can give a little help?..</p> <p>Thanks, Gerard</p> http://videomaker.com/community/forums/topic/is-the-mod-format-new-for-capturing-video#post-52002 Sun, 08 Nov 2009 04:45:12 +0000 skullcandy 52002@http://videomaker.com/community/forums/ <p>google "SDCOPY" it will rename your files and save you a lot of trouble.</p> <p>I have a Canon fs100....</p> http://videomaker.com/community/forums/topic/cannot-transfer-video-to-my-pc#post-51991 Sat, 07 Nov 2009 05:25:28 +0000 composite1 51991@http://videomaker.com/community/forums/ <p>George,</p> <p>You've already got a similar thread on this same question. Check my suggestion on the other one and I've found, you have to call JVC's 800# (if in the US) to get anything actually taken care of.</p> http://videomaker.com/community/forums/topic/jvc-customer-support-is-joke#post-51990 Sat, 07 Nov 2009 05:22:43 +0000 composite1 51990@http://videomaker.com/community/forums/ <p>George,</p> <p>Apparently, XP is recognizing your device via firewire. Not being able to capture sounds like a firmware issue with the camera. Are you still under warranty? If so, send it back for repair or replacement. You're issue with JVC is not isolated with them. All the major companies are trying to push the new tech and supply less and less support for the old tech. So no matter what brand you get, you're going to run into similar problems with tape vs solid-state gear. If your camera has a USB input, see if you can capture from that in Movie Maker. At least you might be able to digitize your footage.</p> http://videomaker.com/community/forums/topic/cannot-transfer-video-to-my-pc#post-51987 Sat, 07 Nov 2009 01:40:13 +0000 XTR-91 51987@http://videomaker.com/community/forums/ <p>Does the tape play fine on your camcorder? This may be a timecode error due to information loss if the tape has been dropped or gotten dusty over a period of time. This is particularly a side affect with analog tapes, but not as much so with MiniDV. The unfortunate possibility is that this may not be a software issue, but instead one where the camcorder requires repair.</p> <p>At this point, I'd try calling JVC instead.</p> http://videomaker.com/community/forums/topic/jvc-customer-support-is-joke#post-51982 Fri, 06 Nov 2009 19:41:35 +0000 georgeknows 51982@http://videomaker.com/community/forums/ <p>I have a miniDV video camera made by JVC, Model GR-D770U, and followed the manual indicating  hooking up a fire wire cable to transfer the video from the camera to my PC running Windows XP. So far I have been unsccessful in trying to transfer the video from the camcorder to my pc, Windows Movie Maker will not capture the video, and Adobe Premier Pro CS4 would not capture the video as well, I can manipulate the camera through the software, (rewind, play, fast forward) but thats about it. I called customer support at JVC, and they couildn't help me, and despite pointing out the fact that their manual says I can, they tell me I can't, and that I need to use a DVD recorder to transfer the video in order to get it on my computer. So now i have to use a work arouind that I'm not sure will work ? And the customers service rep begins to tell me that is why JVC are changing from tape to hard drives, and sd cards, Cmon, JVC is clueless about what they are doing in the support department. I can garuntee you I'm selling my JVC camera, and purchasing another brand that will work without all this BS work around nonsense. Now I know why people prefer other video camera brands, and Macs over PC's for video editing. </p> http://videomaker.com/community/forums/topic/cannot-transfer-video-to-my-pc#post-51979 Fri, 06 Nov 2009 17:03:10 +0000 georgeknows 51979@http://videomaker.com/community/forums/ <p>I have a JVC GR-D770U MiniDV camcorder, and I am unable to transfer the video from my camcorder to my PC running Windows XP Pro. I have plugged in the 4-pin to 6-pin fire wire cable. I have tried to capture the video using Windows Movie Maker, and Adobe Premier Pro CS4, and they will not capture or preview the the video. With Adobe Pemier Pro an error message keeps popping up "Invalide Timecode". I know the software is communicating with the camera becuase I can rewind, play, and fast forward the tape in the camera, but I can't capture the video, or even preview it in the software. I have tried emailing JVC support, but they have failed to reply (so much for JVC). I'm at a loss as to how to overcome this obsticale, and get my video onto my hard drive. If I am unable to solve the problem with a solution I'm ready to get rid of the camera, and look for a new one. I considered a video capture card, but the camcorder is already digital, so it woiuld be redundent. I'm stumped, and frustrated, this process should not be rocket science, it shoiuld be straight forward, simple and easy to load your video onto a computer. I would appreciate any help, or suggestions you can offer.</p> http://videomaker.com/community/forums/topic/does-the-gy-hd200b-record-pal#post-51876 Tue, 03 Nov 2009 15:04:50 +0000 camguy 51876@http://videomaker.com/community/forums/ <p>The manual is confusing...will it output PAL through the FireWire cable to a Pal-compatible recorder?</p> http://videomaker.com/community/forums/topic/does-the-gy-hd200b-record-pal#post-51840 Mon, 02 Nov 2009 15:45:01 +0000 composite1 51840@http://videomaker.com/community/forums/ <p>The 'UB' model does not shoot PAL. You need an 'E' model for that.</p> http://videomaker.com/community/forums/topic/does-the-gy-hd200b-record-pal#post-51776 Fri, 30 Oct 2009 13:42:03 +0000 mkinney@mskvideo.net 51776@http://videomaker.com/community/forums/ <p>I recently had a shoot for a European client, and I set my camcorder to record 576/50i, assuming this was a PAL format.  I'm hearing now they can't view the tape at all.</p> <p>Does this camcorder record PAL at all, or merely output it to an external recorder through the IEEE cable?</p> http://videomaker.com/community/forums/topic/jvc-cam-as-a-web-cam#post-51642 Sat, 24 Oct 2009 23:27:52 +0000 Eventvideoguy 51642@http://videomaker.com/community/forums/ <p>I have a Panasonic XXX... It actually says that there is a Webcamera setting.  On all of my other cameras (Sony, JVC, consumer, pro), I have never been able to set them up as webcams because they aren't programed to do so.</p> http://videomaker.com/community/forums/topic/jvc-cam-as-a-web-cam#post-51613 Sat, 24 Oct 2009 00:25:53 +0000 XTR-91 51613@http://videomaker.com/community/forums/ <p>There's probably software around somewhere that will allow webcam video broadcast via Firewire (have you checked the web lately?) If the camcorder compatible with docking (some JVC Everios include a dock), then you can purchase the apropriate cable, IEEE 1394 DV (FireWire), and attach the camcorder to its dock during web broadcast.</p> <p>You won't, however, be able to utilize a tripod mount during streaming (broadcast). The dock is connected to the bottom and does not contain a screw-hole for a tripod mount.</p> http://videomaker.com/community/forums/topic/is-the-mod-format-new-for-capturing-video#post-51262 Thu, 08 Oct 2009 22:54:53 +0000 futball8 51262@http://videomaker.com/community/forums/ <p> Just so everyone knows - Canon uses the .MOD format as well, in it's FS line of camcorders. I have been using two Canon FS100's and several FS200's for a little under a year.</p> <p>I edit with Adobe Premiere Pro CS3. All I have to do is simply rename the .MOD files as .MPG and then import into PP CS3. It takes a small amount of time to conform the audio, but no file conversion is necessary. It's a pretty slick workflow and I've never encountered any problems editing them this way.</p> <p>When editing these files on a MAC with FCP, I've not found any way to get around converting them to DV. I use VisualHub for this purpose - it works fine, but takes a long time to convert. FCP will import .MOD files renamed as .MPG, but you will not have the audio, just video. Have'nt found a way around that yet for FCP. If anyone knows a way, please share!</p> http://videomaker.com/community/forums/topic/is-the-mod-format-new-for-capturing-video#post-51251 Thu, 08 Oct 2009 15:28:49 +0000 macksgarage 51251@http://videomaker.com/community/forums/ <p>I have been working with an Everio HD camcorder for some time, and while renaming works some of the time, I have found that the files themselves seem to have certain inconsistencies which cause certain applications to crash or behave oddly when working with these files.  I use Premiere CS3 and Premiere Elements.  While Elements 'supports' these files, it is markedly unstable and frequently crashes while using the files, though the application is otherwise reliable.  The solution I have arrived at is to repair the container using ffmpeg.</p> <p>If you are not familiar with ffmpeg, it may be a bit of a bear to learn, but it's not only useful for this, but functions as a video swiss army knife useful for splicing, muxing/demuxing, and rendering just about any format into just about any other format.</p> <p>ffmpeg is an open source project from the linux world, but it has been ported and is supported on windows.  Fetch it <a href="http://ffmpeg.arrozcru.org/">here</a> and place it somewhere handy on your system.  </p> <p>To rewrite the container into a nice, standards compliant .mpg file that doesn't make applications die, WITHOUT rerendering video or audio itself, I use this command.</p> <p>ffmpeg -i INFILE.MOD  -acodec copy - vcodec copy OUTFILE.mpg</p> <p>This not only renames the file, but actually rebuilds the container around unmodified video and audio data, yielding a file which works much more stably with Adobe applications, and presumably others as well, as ffmpeg's open source development goals result in very standards compliant files. </p> <p>I have a short script to handle a batch of files using the bash command interpreter from UNIXy type systems, which can be installed on windows via the cygwin project.  Perhaps others in this forum with some knowledge of DOS type scripting can create a similar script for the standard cmd.exe for windows.</p> <p>The short and simple bash script goes like this:</p> <p>for x in *.MOD; do ffmpeg -i $x -acodec copy -vcodec copy $x.mpg; done</p> <p>Maybe this helps someone as much as it helps me.</p> <p> </p> http://videomaker.com/community/forums/topic/jvc-everio-not-working-for-mac#post-50553 Thu, 03 Sep 2009 03:07:30 +0000 crazyd00d 50553@http://videomaker.com/community/forums/ <p>when i plug my camera into my computer (mac) it doesnt give me the video. it has a lot of blank icons. and in one folder it shows pictures.<br /> i dont know what to do. </p> <p>HELP ME :( </p> http://videomaker.com/community/forums/topic/jvc-gr-d37ou-help#post-50462 Mon, 31 Aug 2009 02:10:56 +0000 Lenny2009 50462@http://videomaker.com/community/forums/ <p>hello </p> <p>i am looking for a DC cord for my camcord! so i can upload my videos to my computer i have the firewire cord but need that DC cord for it!! someone please help me thanks. </p> http://videomaker.com/community/forums/topic/jvc-gr-d375u-not-being-recognized-by-vista#post-50340 Tue, 25 Aug 2009 02:43:27 +0000 SuperJay 50340@http://videomaker.com/community/forums/ <p>Okay, I have a friend that has this Camera its pretty consumer. When we plug it into her laptop Vista just sits there. Doesn't auto play or notify me that something was just plugged in. Let me list all the things i have tried so far. Camera is in VCR mode. I have tried two different cables. Which happen to be 4 pin to 4 pin. I have eliminated the firewire card itself. Windows sees my external hard drive when i plug that in. I have tried just about every combination plugging it in, ie: turning the computer off then plugging it in then turning camera on then turning on the computer. The only thing i have not really been able to do is get a firmware update. Thats because i can't find one for this camera. Thats why i turn to you all...maybe you could help me find whatever it is i might need. I tried looking at the JVC site to no avail. Then realized its a Canadian model, so i checked the CA JVC website and found stuff but not sure what i am looking for. Here are the specs on the laptop. </p> <p>Its a Hp pavillion dv6000<br /> Windows vista home<br /> AMD athlon 64x 2 dual core processor TK-53 1.70GHz<br /> 2750mb ram<br /> 32 bit operating system</p> <p>I also found a potential registry fix, something about windows not enumerating something...i went ahead and did it...still didn't work. </p> <p>I really don't wanna believe its the camera, I have a feeling its something else really simple. </p> <p>Anyways, any help would be great on this one.</p> <p>SJ</p> http://videomaker.com/community/forums/topic/jvc-gz-hd7-tutorials#post-50201 Wed, 19 Aug 2009 08:48:52 +0000 GinnyB 50201@http://videomaker.com/community/forums/ <p>Good luck! I have had mine for a year and a half and just now I think, maybe I have it all set up right. The camera itself is fantastic. It shoots great video. Once you transfer to desktop, you will notice that you have .tod or.mov files. There are very few editing programs that accept these files. Cyberlink and Ulead are the only ones I have found. I have just upgraded to Cyberlink Power Director 8. I sure hope this works. GinnyB </p> http://videomaker.com/community/forums/topic/jvc-gy-hm700horizontal-resolution#post-50179 Tue, 18 Aug 2009 12:22:43 +0000 makerofvideos 50179@http://videomaker.com/community/forums/ <p>I have checked out the HM700. It felt great in my hands. It has the clearest and sharpest LCD screen I've seen in a camcorder. (I'm not 100 percent certain because I held the camera for only five minutes, but I felt that I was able to focus without the need for a field monitor.) Most important to me is that the camera is HD and shoots native .MOV files on SD cards which makes work flow much easier when you edit with FCP. And, of course, SD cards cost a lot less than P2 and SxS cards.</p> <p>My one concern is horizontal resolution. I started to notice this feature in cameras after I read the Videomaker review of the Panasonic AG-HPX170. The review said: "The actual horizontal resoution of the HPX170 is a little disappointing, coming in at a mere 650 lines. Other similarly-priced camcorders come in between 800 and 1,000." I think this is important because the quality difference would probably be noticed by anybody watching your production on a 52-inch HDTV, for example.</p> <p>The problem is that the specs on this camera (and others) don't give you horizontal resolution. How is a consumcer supposed to compare producds if you don't have the numbers?</p> <p>Has anybody worked with the HM700 and can you please provide your opinion of the camera? Also, please discuss the issue of horizontal resolution.</p> <p> </p> <p> </p> <p> </p> http://videomaker.com/community/forums/topic/midtones-on-jvc-gy-hd100u#post-49894 Fri, 07 Aug 2009 02:24:54 +0000 linserra 49894@http://videomaker.com/community/forums/ <p>I've been messing around with the setting in the HDV mode for months and no matter what I do I end up color correcting my footage because the midtones always come out too dark. Does anyone have settings they find works for them to make the midtones pop?</p> <p>thanks</p>